Job Listing: Coaching Services Manager
School’s Out Washington (SOWA) is an independent 501c3 organization serving the field of afterschool and youth development (AYD) throughout Washington State. School’s Out Washington is dedicated to building community systems to support quality afterschool, youth development and summer programs for Washington’s children and youth ages 5 to young adulthood.
The Coaching Services Manager is responsible for leading coordination of all coaching services to further develop and strengthen the Youth Program Quality Initiative statewide.
Reports to: Senior Program Quality Director
Location: 801 23rd Ave S., Suite A, Seattle, WA 98144
ResponsibilitiesInclude but not limited to:
Delivery of Coaching Services for Increased Program Quality
- Promote the implementation of the Washington State Quality Standards for Afterschool & Youth Development Programs (Quality Standards) and the Washington State Core Competencies for Child and Youth Development Professionals (Core Competencies);
- Coordinate with the ELO Quality Manager, King, Pierce, and Spokane County Program Quality Managers, and BSK Grant Manager using the Program Quality Intervention model to ensure SOWA’s delivery of statewide coaching services; and
- Work in coordination with the Senior Program Quality Director, to coordinate with the David P. Weikart Center for Youth Program Quality (CYPQ) to provide consistent training and service to systems and sites related to afterschool and summer services for school-age children and youth.
- Be equipped to use coaching frameworks that support quality for ELO programs in Washington State;
- Manage and oversee on-site coaching services across all funded initiatives, its development and implementation including day to day project needs, recruiting new coaches, assigning coaches to sites, addressing site/coach specific issues, and working with network lead agencies as appropriate;
- Support personnel with both in person and online coaching; and
- Plan, organize and coordinate all coaching cadre meetings.
Budget Development & Management
- Work with Senior Program Quality Director to develop and manage statewide program and coaching budgets as needed; and
- Oversee the implementation of statewide coaching budgets to meet contract mandates, budget goals, and revenue targets including monthly review and adjustments as needed.
- Provide direct supervision and support the full-time and on-call coaches in the coaching cadre;
- Provide support and guidance for the full-time coach/coordinators located across the state;
- Perform recruiting, hiring and, on-going staffing duties necessary to maintain optimum capacity;
- Coach and mentor direct reports to provide culturally relevant conflict resolution and problem-solving strategies; and
- Assure that all staff, including volunteers/interns are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background. Incorporate volunteers, where applicable, into program operations.
- Represent SOWA at meetings, conferences and other community events and provide support as needed statewide; and
- Build and maintain relationships with existing and potential system partners statewide.
- Address racism, sexism, heterosexism and other discriminatory practices;
- Work toward racial equity through undoing institutional and structural racism;
- Participate in related project meetings and weekly staff meetings;
- Serve as an ambassador for the organization at all times both formally and informally;
- Support ongoing organizational cultural competency;
- Complete documentation and reporting as required by funding sources;
- Answer telephone, respond to requests for information and resources and make referrals to outside resources; and
- Perform other duties as assigned.
Qualifications and Competencies
- Educational credentials with an emphasis in social service, public administration, education, child and youth development, recreation or related field ideal. While SOWA prefers a BA or MA level degree attainment, relevant work experience may substitute for formal education;
- Four plus years of work experience in a related field, at least one year supervising staff, including hiring and performance management;
- Working knowledge of child, adolescent and adult learning theory and experience programming for diverse populations and learning styles;
- Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place-, race- and policy & systems-based inequities on marginalized communities;
- Demonstrated experience working in the area of 5 - 24 youth development and/or juvenile justice sectors in Washington State;
- Demonstrated understanding of or familiarity with program quality and assessment tools;
- Experience delivering coaching or technical assistance to youth-serving agencies;
- Experience structuring one’s work to meet grant requirements;
- Experience working in and/or living in diverse communities preferred;
- Ability to work independently and as part of a team;
- Ability to work on multiple tasks at one time;
- Ability to grasp new knowledge and approaches and to quickly become an expert in new skills;
- Excellent communication skills and positive customer service abilities;
- Understand the use of technology to support communication in different geographic locations;
- Familiar with Outlook, Excel, Word and PowerPoint (other software as needed);
- Ability to work in cloud-based environments, including Google Apps;
- Must be able to independently travel between work-related appointments;
- Must be able to work a flexible schedule, including some evening and weekend work; and
- Must be able to travel statewide.
- Competencies: Adaptability: collaboration; critical judgement and decision making; leading and managing change; developing, leading and motivating others; and, racial equity and cultural responsiveness.
Hours and Benefits
- This is a full time exempt position.
- Fair Labor Standards Act (FLSA) Classification: Exempt
- Salary: $58,000 - $65,000, annually. Salary is competitive and commensurate with experience.
- Eligible for full employment benefits: including medical, dental, vision, long-term disability, 403-B plan, and Paid Time Off.
How to ApplyInterested candidates should submit apply through our employment portal at the following link: Apply For This Job
Best Consideration Date: June 20, 2018, 5:00 PM PDT
(Resumes will continue to be accepted after the best consideration date. However, preferential consideration is given to those resumes submitted by the best consideration date. The announcement will remain posted until the position is filled.)
School's Out Washington is an Equal Opportunity Employer. School's Out Washington has a commitment to addressing racism, sexism, heterosexism and other discriminatory practices and a commitment to working toward racial equity through undoing institutional and structural racism. Women, People of Color, and LGBTQ individuals are encouraged to apply.