Job Listing: Pierce County Quality Manager
School’s Out Washington (SOWA) is an independent 501c3 organization serving the field of afterschool and youth development (AYD) throughout Washington State. School’s Out Washington is dedicated to building community systems to support quality afterschool, youth development and summer programs for Washington’s children and youth ages 5 to young adulthood.
The Pierce County Quality Program Manager works in coordination with the Expanded Learning Opportunities (ELO) Quality Director to increase the use of quality assessment and improvement processes and, develop systems and tools to sustain quality improvement in Pierce County. The Pierce County Quality Program Manager serves as the Pierce County Expanded Learning Opportunities (ELO) Lead.
Reports to: Expanded Learning Opportunities Quality Director (ELOQD)
Location: Tacoma, Washington
Program Quality Improvement Initiatives
- Promote the implementation of the Washington State Quality Standards for Afterschool & Youth Development Programs (Quality Standards) and the Washington State Core Competencies for Child and Youth Development Professionals (Core Competencies);
- Manage assigned activities for quality cohorts in Pierce County using the Program Quality Intervention (PQI), to include self- and external assessments, training, coaching, and learning community meetings;
- Work in coordination with Expanded Learning Opportunities Quality Director and the Quality Field Services Manager to manage the program quality coaching and external assessment process;
- Market and promote the PQI intervention in Pierce County to potential funders;
- Coordinate the summer learning program quality interventions in Pierce County;
- Provide Bridge Conference Coordinator with content development and support for the Bridge Conference;
- Maintain annual reliability as an external assessor;
- Be available to provide PQA external assessments as requested.
- Embed mandatory Registry participation in all Pierce County scopes of work and contracts.
ELO Quality Initiative Site Coordination
- Provide project management and coordination for ELO Quality Initiative sites in Pierce County;
- Manage assigned activities for ELO sites in Pierce County using the Youth Program Quality Intervention, to include self- and external assessments, trainings, coaching, and learning community meetings;
- Work in coordination with the Statewide OST Quality Manager to manage External Assessment Process with Pierce County regional ELO sites.
Quality Contract and Data Management
- Support and implement systems with Quality Field Services Manager to manage contract data and fiscal information;
- Serving as a liaison to designated ELO programs;
- Oversee collection, management, and distribution of PQA data;
- Develop and monitor sub-contracts to ensure compliance and accountability;
- Collect and manage statewide program quality Form B data;
- Complete documentation and reporting as required by funding sources;
- Reconcile activity reports from contractors and subcontractors.
Advancement of the Field
- Develop and facilitate presentations at local conferences or learning community gatherings to disseminate lessons learned;
- Keep abreast of emerging trends and newest research in quality improvement efforts across the country;
- Strategize ways to implement new trends within the context of current and future work.
- Promote School’s Out Washington activities and resources through community presentations as necessary. In addition, promote the larger message of the benefits of quality afterschool and youth development programs to the general public;
- Work with Database and Web Communications Administrator to develop communication tools to inform and educate ELO providers, state agency leaders, policy makers and community partners on quality improvement efforts. Tools may include e-newsletter articles, fact sheets, website and project brochures;
- Write and/or solicit articles for SOWA e-newsletter and other newsletters or publications;
- Use technology—webinars, social networking, online groups—for sharing best practices among networks and building momentum for quality improvement advocacy and expansion efforts.
- Promote the Sparkwind Movement through participation and support of the Pierce County ELO Coalition and promoting the PQI;
- Serve as a member of related boards, task forces and professional organizations related to the ELO and education fields;
- Represent SOWA at meetings, conferences and other community events and provide support as needed;
- Build and maintain relationships with funders/ system partners and seek to establish relationships with potential new partners.
- Address racism, sexism, heterosexism and other discriminatory practices;
- Work toward racial equity through undoing institutional and structural racism;
- Assure that volunteers/interns and On-Call Employees are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background. Incorporate volunteers, where applicable, into program operations.
- Participate in related project meetings and weekly staff meetings;
- Serve as an ambassador for the organization at all times both formally and informally;
- Support ongoing organizational cultural competency;
- Complete documentation and reporting as required by funding sources;
- Answer telephone, respond to requests for information and resources and make referrals to outside resources;
- Perform other duties as assigned.
Qualifications and Competencies
- Education Requirements: Bachelor’s degree required, Master’s preferred, in social service, public administration, education, child and youth development, recreation, or related field;
- Two plus years of work experience in a related field, additional years may be substituted for higher education;
- Experience structuring one’s work to meet grant requirements;
- Experience working in and/or living in diverse communities preferred;
- Ability to work independently and as part of a team;
- Ability to work on multiple tasks at one time;
- Ability to grasp new knowledge and approaches and to quickly become an expert in new skills;
- Excellent communication skills and positive customer service abilities;
- Proficient in MS Word, Excel (other software as needed);
- Must be able to independently travel between work-related appointments;
- Must be able to work a flexible schedule, including some evening and weekend work;
- Competencies: Adaptability, attention to detail, open communication, initiative, analytical thinking, decision making, collaboration/partnership, achieving measureable results, racial equity and social justice advocacy.
Hours and Benefits
This is a full time exempt position.
Salary Range: 52,000 – 62,000, Annually, DOE
Fair Labor Standards Act (FLSA) Classification: Exempt
Eligible for full employment benefits: including medical, dental, vision, long-term disability, 403-B plan, and Paid Time Off policy.
Initial Resume Review February 6, 2017. Applications accepted until role is filled.
Interested candidates should submit a resume and cover letter to: firstname.lastname@example.org with
“Pierce County Quality Manager” in the subject line, or send to:
Pierce County Quality Manager search
School's Out Washington
801 - 23rd Avenue S., Suite A
Seattle, WA 98144
School’s Out Washington is an Equal Opportunity Employer. School’s Out Washington has a commitment to addressing racism, sexism, heterosexism and other discriminatory practices and a commitment to working toward racial equity through undoing institutional and structural racism. Women, People of Color, and LGBTQ individuals are encouraged to apply.