Job Listing: Program Quality Coordinator
School’s Out Washington (SOWA) is an independent 501c3 organization providing services and guidance for organizations to ensure all young people have safe places to learn and grow when not in school. School’s Out Washington is dedicated to building community systems to support quality afterschool, youth development and summer programs for Washington’s children and youth ages 5 to young adulthood.
The Program Quality Coordinator works in conjunction with the King County Program Quality Director to promote program quality, increase the use of quality assessment and improvement processes by Expanded Learning Opportunities (ELO) programs and develop systems and tools to sustain quality improvement.
Reports to: King County Program Quality Director
Location: 801 23rd Avenue South, Seattle, Washington
Program Quality Improvement Initiatives
- Provide project management and coordination for Program Quality services primarily in King County;
- Manage assigned activities for cohorts in using the Youth Program Quality Intervention (YPQI), to include self- and external assessments, training, coaching, and facilitate learning community meetings;
- Coordinate summer learning program quality interventions;
Quality Contract and Data Management
- Support and implement systems to manage assigned data processes, including the Youth Program Registry;
- Serve as a liaison to designated ELO programs and oversee collection and management of PQA data;
- Develop and monitor sub-contracts to ensure compliance and accountability;
- Collect and manage statewide program quality using available & aligned assessment tools;
- Reconcile activity reports from contractors and subcontractors.
- Monitor project revenue and expense items;
- Complete documentation and reporting as required by funding sources.
Advancement of the Field
- Develop and facilitate presentations at local conferences or community gatherings to disseminate lessons learned;
- Keep abreast of emerging trends and research in quality improvement efforts across the country;
- Strategize ways to implement new trends within the context of current and future work.
- Design and create website and other social media content to ensure implementation of a diverse marketing plan;
- Work with SOWA team to develop communication tools (fact sheets, articles, website postings or e-news articles) to inform ELO providers, state agency leaders, policy makers and community partners on quality programs and activities.
- Use technology—webinars, social networking, online groups—for sharing best practices and building momentum for quality improvement efforts.
- Maintain annual reliability as an external assessor;
- Be available to provide PQA external assessments as requested.
- Assure that volunteers, interns, and On-Call Employees are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background. When possible, incorporate volunteers into program operations;
- Support Program Quality Coaches to work with programs and SOWA systems.
- Commitment to addressing racism, sexism, heterosexism and other discriminatory practices;
- Commitment to working toward racial equity through undoing institutional and structural racism and support ongoing organizational cultural competency;
- Participate in related project meetings and weekly staff meetings;
- Serve as an ambassador to the organizations at all times both formally and informally;
- Complete documentation and reporting as required by funding sources;
- Answer telephone, respond to requests for information and resources, and make referrals to outside resources;
- Perform other duties as assigned.
Qualifications and Competencies
- Bachelor’s Degree preferred (equivalent education and experience considered);
- Knowledge of the Washington State Quality Standards for Afterschool & Youth Development Programs and the Washington State Core Competencies for Child and Youth Development Professionals;
- Experience using or knowledge of Youth Program Quality Assessment (YPQA) or other ELO assessment tools;
- Strong facilitation skills and comfort with public speaking;
- At least 4 years management experience in the ELO, education, or youth development sector;
- Working knowledge of school-age/youth development, center-based programs, and culturally relevant services;
- Excellent oral and written communication skills;
- Experience structuring one’s work to meet grant requirements and work independently and as part of a team;
- Strong organizational and networking skills and comfort with using new media to connect stakeholders;
- Ability to work independently and as part of a collaborative team;
- Ability to work collaboratively with a variety of agencies and organizations;
- Proficient in MS Word, Excel, PowerPoint, and database systems;
- Experience working in and/or living in diverse communities preferred;
- Must be able to independently travel between work-related appointments;
- Requires flexibility in time requirements/constraints; may require some early morning, evening, weekend meetings, extensive local and some statewide travel and limited overnight stays;
- Competencies: adaptability, attention to detail, open communication, initiative, analytical thinking, decision making, collaboration/partnership, achieving measureable results, racial equity and social justice advocacy.
Hours and Benefits
This is a full time exempt position.
Fair Labor Standards Act (FLSA) Classification: Exempt
Salary: $38,500 – 49,000, Annually, DOE.
Eligible for full employment benefits: including medical, dental, vision, long-term disability, 403-B plan, and Paid Time Off policy.
Initial Resume Review April 10. Applications accepted until role is filled.
Interested candidates should submit a resume and cover letter to: firstname.lastname@example.org with "Program Quality Coordinator" in the subject line or send to:
Program Quality Coordinator Search
School's Out Washington
801 - 23rd Avenue S., Suite A
Seattle, WA 98144
School’s Out Washington is an Equal Opportunity Employer. School’s Out Washington has a commitment to addressing racism, sexism, heterosexism and other discriminatory practices and a commitment to working toward racial equity through undoing institutional and structural racism. Women, People of Color, people living with disabilities, and LGBTQ individuals are encouraged to apply.