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Quality Improvement in the Time of COVID (Feb 12)

STARS Credits: 2

A global pandemic, social unrest, and challenging fiscal environments have required shifts in the way we work, prioritize strategies for change, and take action in support of young people. Amidst this climate, what can continuous quality improvement look like? How can we utilize the principles of continuous improvement to support staff in providing high quality experiences for young people in physically distanced or virtual settings? What changes can be made to our data collection processes and ongoing professional development to ensure we’re being responsive to the needs of both our staff and our youth in these unprecedented times?  

In this workshop, we’ll explore multiple pathways and opportunities for engaging in cycles of continuous quality improvement throughout the 2020-2021 school year. We’ll share recommendations and strategies for modifying the elements of continuous improvement (i.e. data collection, goal-setting, and aligned trainings) to align with the real-time capacities of your staff teams. Participants will have opportunities to share strategies with each other and learn about the quality and training opportunities that will be available starting in January 2021. This workshop is recommended for managers who have supported their staff teams through continuous improvement in the past as well as organizational leaders who are wanting to engage in continuous quality improvement in ways that feel supportive and manageable for staff teams.

Please note that this will be a virtual event, and it is strongly recommended that you participate using a computer.

Participants will:

  • Identify elements of continuous quality improvement cycles
  • Identify strategies for modifying data collection processes for quality improvement efforts
  • Discuss strategies for supporting staff to engage in continuous improvement in ways that feel authentic, responsive, and manageable throughout 2020-2021

About the Instructor

Core Competency Content Area ?

Most SOWA workshops and webinars are STARS approved. Classes fill quickly and registrations are processed in the order received. Your registration is not complete until payment is received.

If you have a question regarding:

    • Workshops in Spokane County, contact Benjamin Baird at bbaird [at]

    • Workshops in King County, contact Janell Jordan at jjordan [at]

    • Best Starts for Kids workshops or meetings, contact Lex Gavin at lgavin [at]

    • Workshops in Pierce County, contact Ka'ohe Wong at kwong [at]

    • OSPI - 21st Century Community Learning Center workshops, contact Lindy Ah Sam at lahsam [at]

    • General Community Workshops or STARS Credit for Licensed Child Care Providers, contact Nerrisah Townsend at ntownsend [at]

    • For all other inquiries regarding trainings or workshops, contact Sheely Mauck at smauck [at] or call the Seattle main office number at 206.323.2396

SOWA reserves the right to cancel any training event two business days prior to the event. In case of cancellation, registrants will be notified and registration fees refunded. If you cannot attend a training event, we will refund your registration fees only if we are contacted at least two business days prior to the event. Otherwise, no refunds will be given.